FAQ

1 OF 1

Q. What is a 1 of 1? 

A. A custom made design for one person & one person only. 

Q. Why cant I order a 1 of 1 that I have seen on your instagram? 

A. Because I make a strict promise to my clients that their design will not be duplicated. 

Q. How long do 1 of 1's take? 

A. All designs have a different turn around time which will be discussed when placing the order. 

Q. How do I pay for a 1 of 1 if it's not on the website? 

A. Payments are accepted through PayPal (worldwide) & Bank Transfer (UK & Ireland only). 

 

PRODUCTS

Q. Are the shoes you are using real/authentic? 

A. Yes, all shoes are purchased from authorised stockists of your chosen brand and purchased for full retail price. 

Q. Can I pay for my order after it has been completed? 

A. No, payments must be made in full before any work takes place. 

 

PAYMENTS

Q. What payment methods do you accept? 

A. We accept PayPal & Klarna (worldwide).

SHIPPING

Q. Do you ship to my country? 

A. Yes, I ship worldwide. 

Q. How do you ship orders? 

A. All orders are shipped my Royal Mail tracked & signed.

Q. How long does shipping take? 

A. UK 1-2 days, Europe 3-5 days & Everywhere else 7-10 days. 

Q. Can I track my order? 

A. Yes, your tracking number is sent with your shipping confirmation once your item has been dispatched. 

 

LOCATION

Q. Where are you based? 

A. London, UK 

Q. Can I collect my order? 

A. Orders can be collected but this doesn't change the turn around time. I also offer a drop off service if you are local.